srikandi Platform Privacy Notice

This page describes what we collect when you use srikandi and how we keep that data protected. When you register, verify your identity, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or engage with our football markets, live-dealer games, and slots, srikandi receives information about you. We explain what we collect, why we collect it, and how we use it.

We at srikandi take data protection seriously. We use encryption, secure servers, and standard industry practices to safeguard your information. We do not sell your data to third parties. We do not share your account details with payment providers beyond what is necessary to process your deposit or withdrawal. Our privacy practices comply with applicable regulations in the jurisdictions where we operate.

Read this notice carefully. It outlines your rights regarding your data on srikandi, how long we keep information, and how to contact us if you have privacy concerns. If you have questions, reach out to our support team through the in-app help center or FAQ

What Data We Collect on srikandi

We at srikandi collect data in several categories. When you register, we collect your email address, password, and basic personal information (name, date of birth, phone number). During identity verification on srikandi, we collect a photograph of your identity document (KTP, passport, or national ID). We store this securely and use it only to confirm your account eligibility.

When you deposit on srikandi via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction data—amount, date, method, and confirmation number. We also record your betting history on srikandi: which markets you engage with (Liga 1, Piala Indonesia, live-dealer games, slots), your stakes, results, and payouts. This data helps us settle games accurately and detect fraud.

srikandi also collects technical data: your IP address, browser type, device details, and pages you visit on our platform. We use this to maintain srikandi, improve performance, and prevent abuse. We do not use this data to identify you personally unless it's necessary to address security or compliance issues.

Registration data: email, password, name, date of birth, phone number.
Identity verification: photograph or scan of KTP, passport, or national ID.
Payment data: deposit amounts, methods (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), dates, and transaction IDs.
Betting history: stakes, game types, results, payouts on srikandi.
Technical data: IP address, browser type, device information, pages visited.

How We Use Your Data on srikandi

We at srikandi use your data for account setup and verification. Your email and password let you log into srikandi. Your identity document confirms you are eligible to use our platform. Your payment information on srikandi processes deposits and withdrawals. This is essential data—without it, we cannot operate your account.

We use your betting history on srikandi to settle games correctly. If you enter a Liga 1 market on srikandi and that match finishes, we compare the official result to your prediction and credit or debit your account. We also use your data to detect fraud and prevent abuse. If we notice unusual patterns on srikandi—rapid deposits followed by large losses, or accounts attempting to exploit bonuses—we review your activity and may suspend your account.

We at srikandi may also use your email to send important notices: account verification emails, withdrawal confirmations, policy updates, or security alerts. We do not send marketing emails unless you opt in. Your technical data on srikandi helps us fix bugs, improve load times, and understand which games are popular—but we anonymise this data and do not link it back to you personally without cause.

Note: We at srikandi do not sell your data to third parties. We do not share your betting history, payment information, or identity documents with external marketers or data brokers.

Third-Party Processors and Data Sharing on srikandi

We at srikandi use third-party payment processors to handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). When you deposit on srikandi, we share your name, account number (or e-wallet ID), and transaction amount with the payment provider. This is necessary to complete your deposit. We do not control how these providers handle your data—they have their own privacy policies.

srikandi may also use third-party compliance and identity-verification services to confirm your KTP or passport. These vendors see your identity document and verify its authenticity. They are contractually bound to protect your data and use it only for verification purposes. We at srikandi do not share your identity data with any other third parties.

Our srikandi servers may sit outside your jurisdiction. This means your data may be transferred internationally for storage and processing. When your data leaves your country on srikandi, it remains protected by our encryption and security standards. We comply with data-protection laws applicable in the jurisdictions where we operate.

Your Rights and Data Retention on srikandi

You have the right to access your data on srikandi. Log into your account and view your personal information, betting history, and transaction records. You also have the right to request corrections if your data is inaccurate on srikandi. If you believe your information is wrong—an incorrect email or name—contact our support team.

We at srikandi retain your data as long as your account is active. If you close your srikandi account, we delete your personal information within a reasonable timeframe (typically 30 days), except where we are legally required to keep records (e.g., anti-money-laundering compliance). Your betting history on srikandi may be retained longer for settlement and dispute resolution.

Account Access: You can log into srikandi and view all your personal and transaction data.
Data Correction: Contact srikandi support to correct inaccurate information in your account.
Account Deletion: Close your srikandi account anytime; we delete your personal data within 30 days.
Withdrawal Right: You may withdraw consent to marketing emails on srikandi; essential account emails cannot be opted out.

Cookies and Tracking on srikandi

srikandi uses cookies—small text files stored on your device—to remember your login and improve your experience. When you return to srikandi, cookies let us recognize you and load your account faster. We do not use cookies to track you across other websites. Our srikandi cookies are functional and do not transmit your data outside our platform.

We at srikandi may use analytics tools (such as aggregate user statistics) to understand how people use our platform. These tools on srikandi do not track you individually; they show us patterns like which games are most popular or which payment methods are most used. This helps us improve srikandi for everyone.

Security Measures on srikandi

We at srikandi protect your data using encryption (SSL/TLS), secure servers, and limited-access policies. Only essential staff can view your personal information on srikandi. We enforce strong password policies and offer two-factor authentication to protect your account. Your betting history and payment data on srikandi are encrypted in transit and at rest.

Despite our efforts, no system is non-specific info secure. If we at srikandi discover a data breach or unauthorized access, we will notify you promptly. We maintain incident-response procedures and keep our security practices updated to reflect new threats. If you suspect your srikandi account has been compromised, change your password immediately and contact our support team.

Contact Us and Updates to This Policy on srikandi

If you have privacy questions or concerns about how srikandi handles your data, reach out to our support team through the in-app help center. We will respond to your inquiry within a reasonable timeframe. You can also contact us via email if you do not see a response option in-app.

We at srikandi may update this privacy notice from time to time to reflect changes in our practices or applicable law. When we make material changes to how we collect or use your data on srikandi, we will notify you via email or by posting a notice on our platform. Your continued use of srikandi after such changes means you accept the updated policy.

srikandi operates in multiple jurisdictions, and local privacy laws may apply to your account. Some regions grant you rights we describe here (data access, correction, deletion). Others may offer additional rights. We at srikandi comply with the applicable regulations in your jurisdiction. If you believe we have violated your privacy rights on srikandi, you have the right to lodge a complaint with your local data-protection authority.

Contact our srikandi support team for privacy questions—use the in-app help center.
We notify you of material changes to this policy via email or platform notice.
Your jurisdiction's privacy laws apply to your srikandi account.
You may escalate privacy concerns to your local data-protection authority if needed.

For additional information about how we operate, review our Terms About usand Legal notice pages. If you have questions about payments, visit our payment guides or contact support. We appreciate your trust in srikandi.