srikandi Platform Account Terms

We at srikandi set these terms to make our account policies clear and transparent. When you register on srikandi, you agree to the conditions outlined here—covering account opening, deposits, withdrawals, bonuses, and how we handle disputes. Our goal is straightforward: explain what we do, what you can do, and what happens if things go wrong.

These terms apply to all srikandi users, whether you engage with our football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slots, or lottery-style games. We cover account security, payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), bonus rules, and jurisdiction restrictions. Read through—if anything is unclear, contact our support team.

We do not offer our services in jurisdictions where online gaming is prohibited by law. By using srikandi, you confirm that you are accessing our platform from a location where such services are legally available, and that you are responsible for verifying compliance with your own local regulations.

Account Opening and Verification on srikandi

To open an account on srikandi, you must provide an email address, create a password, and submit basic personal information. We then request identity verification—upload a copy of your KTP, passport, or national identity document. Our srikandi team reviews your documents and confirms they match your account details. We do not process accounts without verified identity.

Once verified, your srikandi account is live. You can deposit, access our markets (football, live-dealer games, slots), and withdraw. We enforce one account per person—if we detect duplicate accounts, we reserve the right to suspend them. If you believe your account has been compromised, notify our srikandi support team immediately.

We require valid identity documents to open a srikandi account.
srikandi does not verify minors—you must be of legal age in your jurisdiction.
If your identity cannot be verified, we will not activate your srikandi account.
You are responsible for keeping your srikandi password and account secure.

Note: We at srikandi use your identity information only for account verification and compliance. We do not share your data with third parties except where required by law.

Deposits and Payment Methods on srikandi

We at srikandi accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). When you deposit on srikandi, funds transfer to your account balance and are available for use immediately (digital wallets) or within a business day (bank transfers). We do not charge deposit fees; your payment provider may apply their own charges.

srikandi does not set fixed minimum deposits. Your payment method will show what amounts it accepts. Once your balance is funded, you can engage with any srikandi market or game—football fixtures, live-dealer tables, slots, or lottery draws. Your balance is always visible in your srikandi account.

Withdrawals and Settlement on srikandi

You can withdraw your balance from srikandi anytime. Go to your account, select "Withdraw," choose your payment method (same or different from deposit), enter your amount, and confirm. We at srikandi verify your withdrawal request to ensure it aligns with your account activity and identity. We do not process withdrawals from unverified accounts.

Withdrawals via mobile banking, local payment, online payment, e-wallet, or mobile banking on srikandi typically complete within hours. Bank withdrawals (local payment, online payment, e-wallet, mobile banking) may take a business day. We do not guarantee exact timeframes—processing speed depends on your payment provider. If your withdrawal is delayed, contact our srikandi support team.

Digital Wallets: local payment, online payment, e-wallet, mobile banking, local payment—srikandi processes these within hours.
Bank Transfers: online payment, e-wallet, mobile banking, local payment—srikandi initiates transfers that complete within a business day.
Verification Hold: srikandi may hold withdrawals pending verification; we notify you if this applies.
Account Closure: If you close your srikandi account, we process any remaining balance to your linked payment method.

Bonus Terms and Conditions on srikandi

We at srikandi occasionally offer promotional bonuses—welcome offers, seasonal promotions, or special event bonuses. Each promotion on srikandi comes with specific terms: eligible games, playthrough requirements, expiration dates, and withdrawal conditions. Before accepting a bonus on srikandi, read the full terms attached to that promotion.

srikandi bonuses are not cash—they are credits that must be wagered or played through before withdrawal. If a promotion specifies that funds must be used on Liga 1 markets or blackjack tables, you cannot use bonus credits on other games on srikandi. We enforce bonus terms strictly; if you breach them, we reserve the right to forfeit the bonus and any winnings it generated on srikandi.

Responsible Use and Account Suspension on srikandi

We at srikandi do not endorse excessive engagement or unhealthy patterns. If your account shows signs of problem behavior—rapid deposits, large losses, or patterns inconsistent with informed decision-making—our srikandi team may contact you or temporarily restrict your account. These protections are for your benefit.

We reserve the right to suspend or close your srikandi account if you violate these terms, use multiple accounts, engage in fraud, or attempt to exploit our systems. If we suspend your account, any remaining balance will be available for withdrawal (subject to verification). We will notify you of the reason for suspension.

Disputes and Complaints on srikandi

If you have a complaint about srikandi—settlement accuracy, payment processing, or any service issue—contact our support team through our in-app help center. We at srikandi investigate disputes and respond within a reasonable timeframe. We may request documentation (screenshots, transaction IDs, or account activity) to resolve your complaint fairly.

srikandi aims to resolve disputes informally. If informal resolution fails, we escalate to our senior team. We do not accept disputes more than six months after the disputed transaction. If you remain unsatisfied, you have the right to pursue legal action in your jurisdiction.

Jurisdiction and Legal Framework for srikandi

We at srikandi operate in compliance with applicable law in supported jurisdictions. Our services are available only where local regulations permit online gaming. If you access srikandi from a jurisdiction where such services are prohibited, we are not responsible for your use.

These srikandi terms are governed by the laws of the jurisdiction in which we operate. Any legal dispute arising from srikandi must be resolved through the courts of that jurisdiction or through arbitration if our terms specify it. We may amend these terms at any time; we will notify you of material changes via email or on srikandi.

Note: srikandi does not offer services where online gaming is prohibited. You are solely responsible for verifying that your access to srikandi complies with your local law.

Your Rights and Our Commitments on srikandi

We at srikandi commit to fair treatment, transparent rules, and prompt customer support. You have the right to access your account information, understand our terms, and request clarification on any srikandi policy. You also have the right to close your account and withdraw your balance anytime.

We commit to protecting your data on srikandi. We use encryption, secure servers, and standard security practices. We do not sell your information. For details, see our Privacy policyIf you have security concerns with srikandi, contact our team immediately.

srikandi also commits to transparent settlement. Game results on our platform settle against official sources (Liga 1 official results, Champions League data, official lottery draws, live-dealer round outcomes). We do not manipulate results. If you believe a settlement was inaccurate, dispute it with our support team within the six-month window mentioned above.

You have the right to account access, verification, and transparent terms on srikandi.
We commit to secure data handling and standard encryption on srikandi.
srikandi settles results fairly, based on official sources and clear rules.
You have the right to close your srikandi account and withdraw your balance anytime.

For questions about these terms, contact our srikandi support team via the in-app help center or FAQWe also encourage you to review our Privacy policy and Legal notice for additional information about how we operate srikandi.